Why Do I Have To Validate My Mobile Number?
We Need A Valid Contact Number To Reach You If The Delivery Personnel Needs Further Directions. So Please Make Sure That You Have Access To The Mobile Number You Are Registering To Complete The Validation Process Successfully.
NOTE: You May Visit Our Privacy Policy Page To Read More About How We Handle Your Personal Details.
Can I Place An Order Without Registering For An Account?
You Can Indeed Place An Order Without Registering For An Account.
Which Areas Do You Deliver To?
Dubai
Sharjah
Abu Dhabi Island (Zone A)
Abu Dhabi City (Zone B)
Al Ain
Ajman
Ras Al Khaimah
Fujirah
Um Al Quawin
Abu Dhabi - Western Region
What Is The Usual Delivery Time?
24 Hours to 48 Hours
Can I Track My Delivery/Order?
You Will Receive An SMS Once Your Order Is Placed, You May Also Call Our Customer Care Hotline At 800BARAKA (800227252) To Track Your Delivery/Order. Please Have Your Order Number Ready When You Call.
Who Can Receive My Order?
Anyone Available At The Given Delivery Address Can Receive Your Order.
What Happens If I Miss A Delivery?
If No One Is At Home When Your Delivery Arrives, The Delivery Personnel Will Try To Reach You By Phone. If He Fails To Get Hold Of You, He Will Leave. Please Contact Us At 800BARAKA (800227252) To Reschedule Your Delivery.
NOTE: We Cannot Guarantee That The Delivery Personnel Will Be Able To Return Back On The Same Day.
I Haven't Received My Order.
If Your Estimated Delivery Time Has Passed And You Still Haven’t Received Your Order, Call Our Customer Care Hotline At 800BARAKA (800227252). Please Have Your Tracking Number Ready.
An Item(S) Is Missing From My Order.
Please Contact Our Customer Care Hotline At 800BARAKA (800227252) - Have The Order Number, Product Name For Missing Item(S), And The Product SKU Number Ready. We Will Work As Diligently As Possible To Resolve Your Problem.
I Am Not Satisfied With An Item(S) In My Order.
As Soon As You Discover A Quality Problem/Damage With Any Of The Items (S), Please Contact Our Customer Care Hotline On 800BARAKA (800227252) – Have Your Order Number, Product Name And SKU Number & A Brief Description Of The Quality Problem Ready. We'll Get Back To You As Soon As Possible And We Will Send You A Replacement Item As Quickly As We Can.
Can I Return/Refund Items That I Have Bought?
If You Paid For Your Order, The Refund Will Be Credited To Your ALBARAKA Orders Credit Store Ready For You To Spend Right Away.
How Can I Edit My Order After I Have Placed It?
Please Contact Our Customer Care Hotline On 800BARAKA (800227252) – Have Your Order Number Ready.
How Do I Use A Promotional Code?
To Use A Promotional Code On The Website, Please Follow The Steps Below:
Add Item(S) To Your Shopping Cart, Confirm Your Items
On The “Check Out” Page, Click On “Add Coupon” And Enter the Coupon Code.
Click Apply To Get Your Discount.
NOTE: Terms And Conditions May Vary For Discounted And Promo Codes, So Make Sure You Check Them Out When You Get The Code.
Can I Use More Than One Promotional Code On My Order?
A Single Promotional Code Cannot Be Used In Conjunction With Any Other Promotional Code(S) Or Offer(S), And Should Be Used By The Date Issued, If Applicable.
How Do I Check Out?
When You Are Done Adding Items To Your Shopping Cart, Go To the “Shopping Cart” Icon, Click On The 'Checkout' Button. Follow The Steps Until You Receive The Order Confirmation And The Email Summary Of Your Order
